Associate Director of Systems and Automation

Associate Director of Systems and Automation

Please see Special Instructions for more details.

The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Job Vacancy Announcement

Position Information

Functional Title

Functional Title Associate Director of Systems and Automation

Position Type

Position Type Administrative/Professional

Appointment Type

Appointment Type Regular

FTE %

100%

Work Schedule (if atypical)

This is an onsite position.

University Overview

Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!

Diversity Statement

The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.

Job Description Summary

Reporting to the Director of Financial Aid, the Associate Director of Systems & Autmation is responsible for managing all functional technology used in the lifecycle of the student aid recipient. The Associate Director manages the Systems team, overseeing data automation, projects and implementation of new programming, and the professional development of all direct reports. As with all staff, the incumbent will maintain cultural competence by engaging in all required learning and development trainings.

Minimum Qualifications

5 Years of the following:

• Experience making data driven decisions, which require strong analytical skills to monitor unit functions and implement continuous process improvement plans.
• Expert quantitative analysis with demonstrated use of skill and experience in project management. Experience in automated process flow analysis, set up, and issue resolution.
• Customer service with a commitment to exceptional quality in an environment with high levels of accountability.
• Requires interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization and with outside vendors. Possess excellent documentations skill for reports and workflow processing.
• Working knowledge of data management software and database systems
• Must be self-motivated, able to learn quickly, meet deadlines and demonstrate problem solving skills.
• Excellent analytical skills to define and re-engineer business process to maximize the capabilities of technology without sacrificing the functional experience, business process flow, efficiencies or effectiveness. Statistical analysis and/or math skillsAbility to represent the department and University in a friendly, courteous, and professional manner. Ability and willingness to be responsible for the Financial Aid
• Office in the absence of the Director and Associate Director. Ability to establish and maintain effective work relationships with students, faculty, staff and the general public.

Preferred Qualifications

• Experience with Ellucian Banner,
• Technolutions Slate, and SQL is preferred.
• Experience working with Federal Financial Aid programs and / or experience working In or with a Financial Aid Office.
• Functional and/or technical knowledge of CRM systems and operations.

Benefits Summary

Salary will be commensurate with experience and internal equity. Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan. Employment is contingent upon successful completion and clearance of a background check and employment verification.

Physical Demands Summary

The physical demands primarily include prolonged sitting, frequent use of hands for typing and mouse work, and extended screen time, which may cause eye strain. Occasional light lifting (e.g., files or office supplies) and minimal movement are typical. Proper posture and periodic breaks are essential to mitigate discomfort or strain associated with these tasks.

Do the essential functions of this job require lifting?

Do the essential functions of this job require lifting? Yes

If yes, list maximum weight and duration

If yes, list maximum weight and duration 20Lbs

Describe work environment

Describe work environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform.

Duties

Specific Duties

Prioritize and manage Financial Aid data systems activities in an effective an,efficient manner ensuring optimal use. Provide proactive recommendations todata collection issues through workflow analysis and data collection andprocessing enhancement. Develops, coordinates and supports policies,procedures, automated processes, systems and controls in accordance withfederal and state regulations an, institutional financial aid packagingspecifications.

Percentage Of Time

30%

Specific Duties

Collaborate with the Office of Information Technology on project management, user acceptance testing, and staff training for Banner system upgrades, data migration, and implementation of new functionality. Translate business process needs between the team’s needs and programmers.

Percentage Of Time

15%

Specific Duties

Obtain, maintain currency, and fully leverage knowledge of business process analysis methodology and project management tools to advance the standardization, documentation, and training for aid processes. Engage in routine data audits to uncover and correct for security and integrity issues.

Percentage Of Time

20%

Specific Duties

Ensure data standards are widely understood and observed within Financial Aid. Manage the communication flows through multiple channels across constituency groups. Provide expert knowledge and development within the Banner Financial Aid module for reporting, data analysis, and workflow automation. Represent the needs of Financial Aid on cross-functional teams such as Data Stewards, Enterprise Applications user group, and various contracted third-party vendors.

Percentage Of Time

15%

Specific Duties

Report writing. Develop reports and provide data as needed within the officeand for colleagues within the University. Pull data to complete reports forexternal constituents.

Percentage Of Time

10%

Specific Duties

Supervise the systems team of information specialists in their oversight of system programming, data processing, and report development. Mentor staff towards long term professional development goals.

Percentage Of Time

10%

Salary Range

Minimum:

Minimum: $75,384.62

Maximum:

Maximum: $80,299

Posting Number

Posting Number SA

Special Instructions to Applicants

The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Open Date

Open Date 04/03/2025

Close Date

Open Until Filled No

Posting Specific Questions

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