Leading day-to-day operations in a remote full-time capacity, the Associate Director of Professional Services will manage delivery quality, team performance, and project profitability while coordinating priorities across Professional Services, Cloud Solutions, and Architecture functions. Key responsibilities: Lead, coach, and hold accountable leaders across Professional Services Delivery, Cloud Solutions, and Cloud Solutions Architecture Own operational delivery performance, including client outcomes, utilization, capacity, and project budgets Coordinate demand forecasting, resource planning, and delivery priorities across multiple teams Required qualifications: 8+ years of relevant IT services experience, including 3+ years in leadership roles within a Managed Service Provider or similar environment Strong working knowledge of Microsoft Azure, Microsoft 365, AWS, and professional-services project delivery Proven ability to manage complex delivery portfolios and balance competing resource demands Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent professional experience Strong people-leadership experience with the ability to coach managers and technical leaders
Associate Director of Professional Services in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.