Leading a team of Plan Document Coordinators, the full-time remote Associate Director of Plan Documents will manage workflow, ensure quality of plan documents, provide expertise in benefit interpretation, and support client implementation and retention efforts. Key responsibilities: Plan, direct, and coordinate staff assignments while monitoring work performance and setting goals Facilitate weekly meetings with the team to assess progress and communicate department objectives Oversee training and development needs, providing opportunities for staff improvement and performance management Required qualifications: High School Diploma or GED equivalent Minimum of 3 years' experience in the healthcare/benefits industry At least 1 year of previous management experience Advanced knowledge of regulatory requirements applicable to the enterprise Proficient in MS Suite, including Word, Excel, and Outlook