Associate Director of Masters Admissions Systems

About Brown

Brown University is a leading research university distinct for its student‑centered learning and deep sense of purpose. Our students, faculty, and staff are driven by the idea that their work will have an impact in the world.

Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive benefits package including time off, annual paid holidays, health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University’s benefits, visit the University Human Resources web page for further information.

About the Opportunity

Brown University’s School of Professional Studies (SPS) brings a Brown education to new audiences of learners: those focused on the development of skills and a breadth of knowledge necessary for professional success and leadership. We leverage Brown’s intellectual centers of excellence, rigorous teaching, and developmental approach to learning in a range of programs, including serving students outside of traditional degree programs. We partner with Brown departments, centers, institutes, and schools to develop degree and non‑degree programs, and to support the recruitment, retention, and placement success of master’s students, including traditional, non‑traditional, and professional students.

Responsibilities

The Associate Director of Admissions Systems (Slate Captain) serves as the primary architect and strategic lead for management of admissions systems for the Division of Master’s and Professional Programs across campus. Responsible for the technical health and innovation of the CRM (Slate) across 45+ master’s programs and executive education portfolios, this role creates system solutions. Working closely with leadership, the individual manages the functional and technical aspects of the CRM and its interface with the University’s student information system (Banner). The Associate Director collaborates with Brown departments—including the Office of Information Technology, Financial Aid, the Registrar, the Graduate School, and Brown’s academic schools and departments—to support master’s and executive education enrollment functions. This person represents the Division of Master’s and Professional Programs in campus‑wide meetings and regional and national technology conferences and serves as the primary technical contact with the vendor Technolutions. The Slate Captain drives the long‑term technical roadmap, overseeing annual cycle transitions, program launches, system upgrades, and the integration of emerging technologies to ensure a world‑class applicant, faculty and staff experience. The position requires a visionary approach to system architecture, balancing diverse academic needs with a unified, scalable institutional framework.

Qualifications

• Minimum of 5 years’ experience in admissions systems or equivalent experience.


• Expert‑level knowledge of Technolutions Slate (Rules, Configurable Joins, Portals).


• Ability to translate broad institutional goals into technical system requirements.


• Demonstrated ability to architect solutions for intricate, multi‑departmental workflows.


• Proven success in managing large‑scale, high‑stakes system migrations or upgrades.

Preferred Experience

• Experience developing and providing training to diverse populations of users.


• Experience translating data and business process needs between end users and technical staff.


• Experience with SQL, HTML, and CSS to customize queries, reports, forms, portals, and dashboards in Slate, and a desire to increase proficiency.

Job Competencies

• Knowledge of integrated student database systems.


• Demonstrated consulting and analytic skills.


• Demonstrated creative problem‑solving and strategic thinking skills.


• Experience analyzing business requirements and developing project plans.


• Customer service focus.


• Excellent organizational skills.


• Excellent verbal and written communication skills.


• Professionalism, tact, judgment, and flexibility.


• Ability to work well under pressure and in a team setting.


• Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.

Salary Grade

Grade 11

EEO Statement

Brown University provides equal opportunity and prohibits discrimination, harassment, and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.