Associate Director, Learning Center

Associate Director, Learning Center

Position Type: Admin/Professional
Department: Learning Center
Full or Part Time: Full Time
Pay Grade: MN8

Summary

The Associate Director will serve as a key leader in advancing student success initiatives and operational excellence. Responsibilities include providing academic intervention and advising support to a caseload of professional students; developing and enhancing academic success plans and executive functioning support initiatives; overseeing orientation‑related programming; managing assessment tools to support early identification of at‑risk students; coordinating peer tutoring services; leading data collection, analysis and reporting to inform student success strategies; and guiding retention and persistence efforts across the university.

Principal Functional Responsibilities

Program Development and Planning

Assist in the development and planning of Learning Center programs and resources to continue enhancing a proactive approach to academic success. Serve as the office’s primary advisor and liaison to an identified cohort or college. Collaborate with respective colleges to serve as an adjunct faculty member, providing presentations related to learning support education within the curriculum. Develop, implement and maintain electronic and online Learning Center services to enhance student success.

Academic Intervention and Advising

Provide academic intervention and advising for a caseload of professional students, including tracking academic progress through dashboards and creating academic success plans; initiate student contact; advise on learning enhancement; support students on leave of absence; and manage assessment tools for early identification of at‑risk students.

Data Analysis & Retention Support

Provide leadership in data collection, analysis and reporting to inform student success strategies. Oversee the development and sustainability of an office assessment plan. Collaborate with campus stakeholders on retention and progression initiatives. Identify trends for retention and persistence and assist with accreditation preparation.

Orientation Support Services

Oversee the development and implementation of support resources for the office’s orientation‑related programming, including alignment of services and advising workflows from intake to follow‑up appointments.

Peer Teaching Programs

Assist with coordination and oversight of peer teaching programs such as tutoring, supplemental instruction, and student learning assistants. Oversee staff hiring, onboarding, budget projections, time‑card approvals, scheduling, and student utilization of services.

Miscellaneous Duties

Perform other duties as assigned, including assisting with special events such as White Coat ceremonies and Commencement.

Qualifications

• Master’s degree in higher education administration, educational psychology, student affairs, special education, intervention specialist, basic sciences or related field.
• Minimum of 2 years’ experience with learning skill development, diagnostic and prescriptive advising.

Preferred Qualifications

• Experience working in a post‑secondary education setting, preferably with medical professionals.
• Experience providing diagnostic/prescriptive advising using learning assessment tools such as the Metacognitive Awareness Inventory (MAI) and/or the Need for Cognition Scale (NFC).
• Experience advising and supporting neurodivergent students.
• Experience with Maxient software for case management.
• Experience with Canvas or related Learning Management Software.

Physical Requirements

Must be able to utilize a phone, computer and other office equipment. Ability to work flexible hours to support all activities of the office.

Starting Salary Range

$47,689 – $56,432, commensurate with experience

Benefits & Perks

Healthcare Coverage: Competitive medical, dental, and vision insurance through Medical Mutual; Flexible Spending Account (FSA) or Health Savings Account (HSA); Short‑ and long‑term disability coverage, long‑term care coverage options, and life insurance.

Retirement: State retirement plan with 14% employer matching.

Paid Time Off: Generous vacation and sick leave, plus 11 paid holidays each year.

Additional Benefits: Hybrid work environment (up to two remote days per week after six months); educational benefits with partner universities; ongoing professional growth through on‑site training and Lean Six Sigma certification; employee wellness activities.

Equal Employment Opportunity Statement

NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX, NEOMED prohibits sex discrimination, including sexual harassment.