Associate Director Finance Programs & Operations

• Develop, implement, and continuously improve finance solutions supporting BraunAbility dealers, customers, and strategic lending partners


• Serve as a subject matter expert on retail finance program development, aftermarket finance products, retail sales operations, and dealer adoption strategies


• Identify market opportunities and develop innovative consumer and commercial finance offerings


• Lead dealer education initiatives and ensure successful execution across the dealer network


• Serve as an escalation point for complex dealer issues and help standardize operational processes


• Evaluate market trends, lender capabilities, and competitive offerings


• Build business cases for new finance initiatives and collaborate with lenders on program design and implementation


• Partner with Sales, Marketing, Product Management, and Operations to launch new programs


• Develop dealer education materials and conduct finance training at dealer meetings, regional events, and national conferences


• Support dealer utilization of finance programs and gather feedback to improve offerings


• Maintain expertise across consumer and commercial financing, leasing, VSC, GAP protection, tire and wheel protection, and maintenance programs


• Build relationships with dealer ownership and finance managers


• Travel to dealer locations and industry events in support of BraunAbility Financial Services


• Serve as liaison between dealers and lending partners


• Guide finance coordinators and analysts, resolve escalated dealer issues, improve team processes, and mentor junior team members


• Support strategic initiatives involving leasing, digital finance tools, online finance applications, captive finance, lender integrations, and future finance technologies

Requirements

• 8+ years in automotive finance, consumer finance, banking, or dealer finance


• Experience developing finance products


• Experience presenting to customers or dealer groups


• Strong project management skills


• Ability to travel as needed to support objectives


• Preferred experience with mobility or specialty vehicle markets


• Preferred experience with consumer and commercial lending


• Preferred experience with dealer finance F&I products, including VSC and GAP


• Preferred experience with leasing


• Preferred experience with banking or captive finance


• Preferred experience with Salesforce or CRM systems

Core Competencies

Demonstrates expertise in developing and implementing finance solutions tailored for automotive dealers and customers, with a strong focus on retail finance program development and dealer education. Proven ability to analyze market trends and collaborate with cross-functional teams to launch innovative finance offerings.

Hard Skills

• Finance Solutions Development


• Retail Finance Program Development


• Consumer and Commercial Financing


• Leasing


• VSC and GAP Products


• Market Trend Evaluation


• Business Case Development


• Dealer Adoption Strategies


• Finance Training


• Operational Process Standardization

Soft Skills

• Relationship Building


• Mentoring


• Problem Solving


• Communication


• Team Collaboration

Industry Keywords

• Automotive Finance


• Consumer Finance


• Dealer Finance


• Mobility Market


• Specialty Vehicle Market


• Captive Finance


• Lender Integrations


• Finance Initiatives


• Dealer Network


• Finance Programs

Tools & Technologies

• Salesforce


• CRM Systems


• Digital Finance Tools


• Online Finance Applications