Gemini Trust Company in Tempe, AZ seeks an Associate Director of Customer Support (Operations Center) to lead workforce management and frontline operations. This role combines hands-on management with strategic planning across the regional support team to ensure service levels and customer outcomes.
You will forecast, schedule, and coach local managers, partnering with global peers to align initiatives and drive continuous improvement in a fast-growing fintech environment. #J-18808-Ljbffr
You will forecast, schedule, and coach local managers, partnering with global peers to align initiatives and drive continuous improvement in a fast-growing fintech environment. #J-18808-Ljbffr
Associate Director, Customer Support Operations (Tempe) in tempe at Unknown Company
- Typical pay
- $37,330–$57,650
For context, most customer service representatives earn between $37,330–$57,650 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.