Associate Customer Success Specialist (Fully Remote)

• Support client adoption and satisfaction by delivering foundational product guidance.
• Work with Customer Success teams to help clients achieve utilization benchmarks.

What You'll Do:

• Provide guidance on CDK systems and deliver product walkthroughs.
• Assist with training sessions, webinars, and reference materials.
• Document interactions and escalate blockers promptly.

Who You Are:

• Strong communicator with a customer service mindset.
• Automotive experience required; dealership familiarity preferred.
• Able to work independently and travel up to 25%.

CDK Global

CDK Global is a leading provider of cloud-based software to dealerships and OEMs across automotive and related industries. The company fosters an inclusive culture that values curiosity, ownership, openness, and creating possibilities.