Manage a high-volume portfolio of outpatient and post-acute facilities using customer insights and scalable programs. Strengthen engagement and retention by helping customers overcome challenges and make the most of Medely's tools. What You'll Bring: 1-3 years of experience in Customer Success, Account Management, or a customer-facing role. Comfort reviewing data, spotting patterns, and prioritizing work based on insights. Clear written and verbal communication skills to help customers get more value from the platform. The Impact You'll Make: Monitor account health and outreach to reconnect customers with the platform. Create and deliver educational resources like webinars and automated programs. Recognize at-risk accounts and surface growth opportunities for the team. Medely Medely is a high-growth series-C technology start-up reimagining healthcare work with an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative individuals, they are dedicated to redefining how healthcare workers and facilities provide patient care. #J-18808-Ljbffr
Associate Customer Success Manager (Scale) (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.