Supporting students, faculty, and staff in a dynamic environment, the Temporary Customer Service Associate will work full-time remotely, handling inbound calls, resolving issues using Amazon Connect, and ensuring a positive customer experience. Key responsibilities Manage a high volume of inbound calls while multitasking in a fast-paced call center Utilize AWS tools to resolve customer issues and document interactions accurately Collaborate with teammates and escalate complex issues as necessary Required qualifications High school diploma or equivalent Must be at least 18 years old Professional fluency in English (CERF C1 or higher) Ability to work a full-time schedule of 40 hours a week Proficient in using web browsers like Chrome, Firefox, or Safari
Associate Customer Service Representative - Temporary in workfromhome at Unknown Company
- Typical pay
- $42,000–$55,245
For context, most customer service representatives earn between $42,000–$55,245 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.