Associate Clinical Specialist - Charleston, SC

Associate Clinical Specialist

The Surgical Navigation Clinical Specialist provides real-time, intraoperative support to surgeons using advanced image-guided navigation technology across neurosurgery, spine, and ENT procedures. This role is critical to ensuring surgical accuracy, optimizing workflow efficiency, and supporting positive patient outcomes. The ideal candidate thrives in high-pressure environments, demonstrates strong clinical and technical judgment, and operates as a trusted partner within the operating room.

Key Responsibilities

• Provide intraoperative navigation support during complex surgical procedures
• Ensuring accuracy and efficiency of image-guided systems
• Perform preoperative case preparation, including loading and validating MRI and CT imaging and supporting surgical planning
• Serve as a clinical and technical expert to surgeons and OR staff, offering real-time problem-solving and guidance during procedures
• Coordinate with Radiology to ensure accurate imaging protocols and scan quality
• Train and educate physicians and hospital personnel on navigation system utilization and best practices
• Act as the primary point of contact for assigned accounts, building strong relationships and driving utilization growth
• Communicate case outcomes, system performance, and customer feedback to internal leadership
• Ensure all equipment is maintained, calibrated, and compliant with hospital and regulatory standards
• Maintain a high level of responsiveness for case coverage, including early mornings, extended hours, and schedule variability
• Support coverage across multiple facilities as needed

Success Metrics (What "Great" Looks Like)

• Consistent on-time case coverage and preparedness
• High surgeon and hospital staff satisfaction
• Increased utilization of navigation systems within assigned territory
• Minimal technical disruptions during procedures
• Strong cross-functional collaboration with internal and external stakeholders

Qualifications

• Bachelor's degree or equivalent clinical/operating room experience
• Experience in surgical environments, medical devices, or clinical support preferred
• Strong technical aptitude with medical imaging and navigation systems
• Excellent communication and problem-solving skills under pressure
• Ability to work independently while collaborating effectively within surgical teams
• High attention to detail and strong decision-making capability

Work Environment & Requirements

• Regular presence in operating room environments
• Ability to stand for extended periods during surgical procedures
• Early morning start times with schedule variability
• On-call and flexible availability based on surgical schedules
• Occasional travel between facilities within the region and outside the region

Compensation & Benefits

• Base Salary: $60,000-70,000 annually + performance-based bonuses
• Total compensation potential based on case volume and territory growth
• 401(k) with company contributions and profit-sharing
• Medical, dental, and vision insurance
• Mileage reimbursement
• Generous and competitive Paid Time Off (PTO) and sick leave program
• Provide a structured path for future career