Supporting the Client Services Manager in managing client relationships, the full-time Associate Client Services Manager will lead a dedicated sub-team, oversee project execution, and ensure high service quality in a remote work environment. Key responsibilities Lead and develop a client-dedicated sub-team of Project Managers and Technical Analysts Coordinate project assignments and maintain operational oversight to meet client expectations Monitor project health and escalate issues while fostering strong client relationships through effective communication Required qualifications 3-5 years of relevant experience in eDiscovery and litigation support Demonstrated experience in leading and mentoring project management or technical service professionals Proven ability to manage multiple projects and shifting client priorities Strong knowledge of the Electronic Discovery Reference Model and related workflows Bachelor's degree or equivalent relevant professional experience; advanced degrees or certifications preferred
Associate Client Services Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.