To support the processing of new business applications, the full-time Associate New Business Case Manager will review and analyze applications for compliance and completeness, serve as a point of contact for agents and internal teams, and manage the transaction process to generate contracts. Key responsibilities Perform index and data entry of application information, ensuring applications are in good order and issuing contracts upon completion Act as the primary contact for agents and internal teams, responding to inquiries and following up on outstanding requirements for contracts Research and coordinate issue resolutions related to new business applications, maintaining positive relationships with internal and external customers Required qualifications Proven experience in business transaction processing or a related field Familiarity with compliance regulations and application review processes Ability to manage relationships and communicate effectively with various stakeholders Strong organizational skills to handle multiple tasks and follow up on pending contracts Experience with administrative tasks and mentoring peers is a plus