Job Title: Sr Associate, Accounts Receivable
Duration: 6 + months (Possible extension/conversion)
Location: Irvine, CA 92618
Shift timing: Mon - Fri
Job Description :
Duration: 6 + months (Possible extension/conversion)
Location: Irvine, CA 92618
Shift timing: Mon - Fri
Job Description :
- We are seeking a detail-oriented and customer-focused Senior Associate, Accounts Receivable to support general AR operations and help ensure accurate, timely, and efficient processing of customer payments and account activity.
- This role will assist with payment application, account reconciliation, customer inquiries, collections follow-up, and resolution of payment discrepancies.
- The position requires strong attention to detail, effective communication, and the ability to work cross-functionally to support cash flow, maintain accurate customer accounts, and deliver positive customer experience.
- Research and resolve payment discrepancies, unapplied cash, short payments, overpayments, and other account variances.
- Perform account reconciliations to ensure customer balances are accurate and properly reflected in AR systems.
- Support billing, invoice review, and customer account maintenance activities to promote accurate and timely collections.
- Communicate with internal teams and customers to address inquiries, resolve issues, and support a positive customer experience.
- Assist with collections follow-up, aging review, and escalation of outstanding balances as needed.
- Prepare and maintain AR reports, documentation, and process updates to support month-end close and operational visibility.
- Identify process improvement opportunities to increase efficiency, reduce manual work, and strengthen controls within AR operations.
- Strong attention to detail and a commitment to accuracy in customer accounts, payment application, reconciliations, and reporting.
- Ability to research and resolve account discrepancies, unapplied cash and customer payment issues in a timely manner.
- Clear and professional communication skills when working with customers, internal teams, and cross-functional partners.
- Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and support month-end close activities.
- A proactive, problem-solving mindset with a focus on improving processes, reducing manual work, and strengthening AR controls.
- Comfort working with AR systems, customer account data, aging reports, and related financial information.
- 3-5 years of experience in Accounts Receivable, cash application, billing support, collections, account reconciliation, or a related finance function.
- Proficiency working with ERP, accounting, or AR systems to research customer accounts, process transactions, and maintain accurate records.
- Strong Excel skills, including the ability to analyze account activity, reconcile data, and prepare reports using tools such as PivotTables and lookup formulas.
- Solid understanding of AR processes, including payment application, customer account maintenance, aging review, and discrepancy resolution.
- Strong communication, problem-solving, and organizational skills with the ability to work independently, manage priorities, and meet deadlines.