Assistant Vice Chancellor, Enrollment Services

• Establishes and achieves measurable goals for ATSU Enrollment Services
• Responsible for knowledge, interpretation, implementation, and evaluation of federal regulations and compliance
• Collaborates with university departments and academic programs
• Provides oversight for all federal, state, institutional, VA, private and third-party financial aid
• Leads the Federal Work‑Study team improving and growing opportunities
• Responsible for registration and grading processes for ATSU program pathways and students
• Provides leadership and staff development for financial aid advisors
• Collaborates with administrators, deans, faculty, and advisors for student retention
• Manages functions of university operations such as the academic calendar
• Oversees office policy and procedure development
• Prepares or approves internal and external reports for accreditations
• Oversees ATSU enrollment data and financial aid statistics
• Develops and administers financial aid and scholarship models
• Facilitates a work environment that values high-quality service delivery
• Oversees ongoing staff training and development in federal programs and compliance standards

Requirements

• Master's degree required
• Doctorate degree preferred
• Deep understanding of higher education administration, specifically in areas of academic records, FERPA, and Title IV compliance
• Experience at a graduate health professions institution
• Include experience in an academic department, financial aid, or registrar's office
• Experience in implementing and maintaining policies in accordance with industry best practices
• Extensive experience in project management
• Successful record in budget management, personnel development, and technology planning/integration
• Skilled in making oral and written presentations
• Ability to perform at an exceptional level in high‑pressure situations
• Strong analytical skills to research and analyze service offerings and make improvement recommendations
• Ability to develop positive relationships/partnerships
• Skilled in creating a work environment inviting new ideas
• Possess a growth mindset and be comfortable giving and receiving feedback and constructive criticism

Hard Skills

• Financial Aid Management
• Policy Development
• Data Analysis
• Report Preparation
• Scholarship Model Administration

Soft Skills

• Leadership
• Analytical Skills
• Interpersonal Skills
• Communication Skills
• Growth Mindset