Assistant Teller Supervisor

Branch SupervisorAssist Teller Supervisor in all functions of the branch including answering teller questions. Ensure the branch is in balance daily and train staff on all policies and procedures (new or changed). Ascertain the branch is secure when leaving for the day.Responsibilities and DutiesAssist with supervising tellers, informing and training staff on new products, procedures and policiesEnsure all tellers, branch and vault are in balance dailyAssist employees with problem solving and questionsSupply cash for tellers (order and detail Brinks)Process various member transactionsAccess and update safe deposit box records when applicableHandle and maintain security of large amounts of cash, including balancing and supplying ATM & cash dispensersCommunicate with branch manager, supervisor, branch staff and all back-office departments for assistance and member requestsOpen and close various types of accounts, certificates, etc.Process and create/order ATM/Debit cards for membersProcess stop payments, print statements and histories for members.Remote capture of checksScan documentsBalance and sell gift cardsOrder branch suppliesAssist with night deposits, ATM deposits, wire transfers, large currency reports, deceased members, and irate membersAssist with open/close of branchAssist with pool teller evaluations, log of bait money, reports from imaging systemMake sure lobby is stocked and counters and machines are kept cleanAttend credit union meetings and training as scheduledEducation and ExperienceHigh school diploma, GED or equivalent6 - 12-months of supervisor and/or financial institution experienceCompletion of internal Teller Supervisor and other required training programs