Assistant Store Manager

Assistant Store Manager (FT) – San Francisco, California

ASSISTANT STORE MANAGERS, SHIFT SUPERVISORS, KEY CARRIERS, RETAIL SHIFT SUPERVISORS.

Overview

The Salvation Army Thrift Stores – The Salvation Army (TSA) Adult Rehabilitation Center (ARC) and Retail Team organization is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees and the diligence and devotion of its staff.

Become part of the dedicated Retail Team at The Salvation Army! This position supports the Adult Rehabilitation Program in San Francisco by promoting a positive shopping/donor experience, enhancing customer service, problem-solving, and teamwork skills while contributing to the Program and its participants.

Employee Benefits

• Opportunity for career growth.
• Paid time off.
• Employee Discounts.
• Employee Referral Bonuses.
• Monthly management incentive bonus.
• Medical, Dental, and Vision.
• Retirement Plan.
• AFLAC.
• Employee Assistance Program (EAP).

Responsibilities

• Taking an active role and partnering with the Store Manager in the day-to-day operation of the store.
• All day-to-day store operations in the absence of the Store Manager.
• Providing coaching, training, and development to the Store Employees.
• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved, and service is quick and efficient.
• Communicating any personnel issues with Management in the absence of the Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.
• BRP (Back Room Processing) – In absence of the Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe banking of cash receipts as per ARCC policy.
• Assisting the Store Manager in ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implementing appropriate loss prevention measures.
• Other written or verbal duties may be assigned by Management, Retail Directors, and Command Administration.

Qualifications

• High School diploma/GED or equivalent.
• Must have a minimum of 2 years of previous Retail Management/Supervisory experience.
• Must be able to accurately handle POS/Cash Register operations and cash transactions.
• Must hold a valid Driver’s license, be able to show proof of insurance.
• Must pass a background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
• Ability to move product up to 50lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.