Assistant Store Manager (Retail) *Excellent Benefits!

Job Details:

Job Title: Assistant Store Manager / Optician
Client: Retail
Working Location:Arcadia, CA
Salary : DOE (26-30 per hr) + full benefits
Employment Type: Permanent/Full-time
Language: English

What will you do:

• Support the Store Manager in delivering excellent customer service and developing the team.
• Create a welcoming and friendly store environment and respond to customer needs professionally.
• Handle customer complaints and resolve issues with honesty and integrity.
• Step in as Store Manager when needed.
• Conduct pre-testing for eye exams and take accurate eyewear measurements.
• Recommend products and stay informed about industry trends.
• Educate customers on lens care, maintenance, and proper use.
• Process sales, payments, returns, and other transactions accurately through the POS system.
• Manage inventory shipments and maintain store displays according to brand standards.
• Respond to customer inquiries and complaints by phone and email.
• Follow company policies regarding safety, health, security, and workplace conduct.

Required Qualifications & Skills:

• Strong customer service and communication skills.
• Ability to train and develop team members.
• Strong problem-solving skills with a professional and positive attitude.
• Knowledge of eyewear products and basic optical measurements.
• Ability to work accurately with POS systems and inventory.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Ability to work independently and take initiative when needed.