Assistant Store Manager (NYC Pop-Up)

Job Description

We are hiring Assistant Store Managers for our client, an emerging lifestyle brand centered around joyful experiences. This is an exciting opportunity to partner with a fun, community-centric brand as they host an NYC pop-up. This is a full-time, temporary assignment (40+ hours/week). Pop-up Dates: August 24. 2026-November 1, 2026 (Must be available)

Responsibilities

Be Welcoming

• Delivers an inviting, inclusive, and energetic experience for all customers
• Acts as an ambassador for the brand; ensures that company values guide all interactions
• Invites customers to engage with product and maintains comprehensive knowledge of the product assortment
• Handles customer situations with patience and kindness; knows when to elevate a scenario to leadership
• Shares customer feedback with leadership to improve the overall customer experience
• Maintains a positive attitude throughout busy, high-traffic times

Staff Scheduling, Training & Management

• Partner with Retail Manager to design and schedule shifts; ensure that all shifts have sufficient coverage
• Maintain ongoing communications with the Emerging Blue; report back to General Manager as needed
• Anticipate and staff for times of high traffic; reduce staff headcount as appropriate
• Ensure staff breaks and lunches are taken at appropriate times in accordance with local employment law
• Help lead and manage staff training session(s) with GM.
• Hold staff accountable to brand standards across timeliness, uniforms, customer interactions, product knowledge, shift duties, etc.
• Escalate any customer or staff issues to leadership
• Ensure proper tracking of any loss; train staff on loss prevention practices
• Ensure staff safety

Onsite Organization, Visual Merchandising, Replenishment & Inventory Management

• Partner with GM on schedule and staffing plans for receipt of inventory
• Ensure proper tracking of display items & testers
• Support ongoing visual merchandising
• Ensure back of house organization and cleanliness; hold staff accountable for daily cleaning practices outlined in closing duties
• Coordinate with GM on back of house supplies
• Report to team on inventory levels; inform and recommend on replenishment as needed
• Coordinate with appropriate contact on staffing and scheduling for ongoing inventory replenishment

Qualifications

• 2+ years’ retail leadership/management experience is preferred; experience with visual merchandising a plus
• Effective communication skills and a positive outlook
• Adaptable, team-player, and compassionate
• A flexible work schedule (ability to work weekends and nights)
• Ability to move medium to large items weighing up to 50 pounds; ability to climb a small ladder or step stool
• Apparel and/or beauty experience is a plus!

Hourly Range: $26-$28/hr.