Summary
As Assistant Store Manager you support the Store Manager to achieve sales and service targets while maintaining strong store operations and visual standards. You lead and develop the store team, collaborate with training and support departments, and help ensure an excellent customer experience.
Responsibilities
- Support Store Manager to lead and develop a professional store team to achieve company goals and individual objectives
- Collaborate with training teams to develop a gold-standard team
- Establish weekly and monthly objectives for the team
- Ensure employees present professionally and deliver the highest level of customer service and clienteling
- Ensure merchandise is properly and attractively displayed according to visual guidelines
- Coordinate with store support departments and Human Resources on policies, procedures, and development planning
- Perform other duties as assigned by the Store Manager
Requirements
- Previous experience in management, sales, hospitality, or service
- Exceptional customer service and clienteling skills
- Strong leadership skills with the ability to coach and motivate a team
- Professional verbal and written communication skills
- Flexible availability including nights, weekends, and holidays