Company Description Palmetto Moon is a specialty retailer celebrating the Southern lifestyle through over 40 locations across the Southeast. The company offers a wide variety of gifts, collegiate gear, fashion apparel, and popular brands such as YETI, Simply Southern, Columbia, Southern Marsh, Costa, Rainbow Sandals, Brumate, Southern Tide, Vineyard Vines, Old Row, Hey Dudes, and Chubbies. Palmetto Moon focuses on delivering a fun, friendly shopping experience and a curated selection that reflects regional pride and everyday comfort. Team members join a growing organization with a strong online presence and an engaged customer community across social media.
Role Description The Assistant Store Manager is a full-time, on-site role based in Nashville, TN. This role supports the Store Manager in overseeing daily store operations, including opening and closing procedures, cash handling, visual merchandising, and maintaining store standards. The Assistant Store Manager helps lead and coach the sales team, drives customer engagement, and ensures every guest receives welcoming, knowledgeable service. Responsibilities include monitoring inventory levels, assisting with product placement and signage, supporting sales goals, and helping resolve customer concerns in a professional manner. The role also contributes to training new team members, reinforcing company policies, and fostering a positive, inclusive work environment.
Qualifications
- Experience in retail operations, including point-of-sale systems, cash handling, and basic inventory procedures.
- Skills in customer service and sales, with the ability to build rapport, handle concerns, and contribute to meeting store performance goals.
- Team leadership abilities, such as coaching, supporting staff performance, and collaborating effectively with store management.
- Organizational and time-management skills to prioritize tasks, maintain store standards, and manage a fast-paced environment.
- Strong communication skills, including clear verbal communication with customers and team members and accurate written documentation.
- Basic proficiency with common business and retail software tools (e.g., email, spreadsheets, scheduling systems) is beneficial.
- Prior experience in retail or customer-facing roles is preferred; supervisory or key holder experience is a plus.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and to meet the physical demands of retail (standing, light lifting).