Responsibilities
- Take the lead at the center of where it all happens – our retail stores.
- Oversee store operations, manage and develop a team and ensure AT&T customers experience our best‑in‑class services, entertainment and technology.
- Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
- Assist with merchandising and product launches and help meet and exceed sales objectives.
- Ensure that customers are provided with an extraordinary experience with our products and services.
- Perform additional outreach and promotional activities, including off‑site events as needed.
- Offer best‑in‑class paid training that will set you up for leadership success.
- Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well‑developed planning, analytical and problem‑solving skills.
- Familiarity with wireless terminology, industry trends and AT&T mobility systems.
- The ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and the ability to champion change.
- Inspiring your team through high performance, collaboration, and teamwork.
- Utilizing professional expertise to solve problems and analyze issues.
- Taking initiative and striving to create results.
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