Assistant Store Manager - Mall at Millenia, Florida

Responsibilities

• Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
• Actively engage with customers to understand their needs, offer product recommendations
• Manage the team’s sales and service standards
• Stay informed about current products, trends and promotions to provide up-to-date information to customers
• Work toward visual merchandising guidelines set for the store
• Train and develop team members
• Maintain store standards throughout the store, including the back‑of‑house
• Maintain and monitor all store operations, including back‑of‑house
• Liaise with Head Office teams for all business updates in the absence of the Store Manager
• Daily monitor the team’s KPI’s
• Motivate and drive the team
• Support the store manager in recruiting for the store
• Be a role model for the brand and maintain personal presentation standards and that of the team
• Maintain store health and safety regulations
• Ensure all products are properly tagged with accurate pricing and product information
• Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment
• Close and open the store, as well as set up the cash register
• Support inventory management and organization of stockroom
• Replenish the shop floor as and when necessary
• Communicate daily needs of store and team to the store manager
• Hold regular one‑to‑one meetings with team members to manage and maintain performance

Qualifications

• Highly motivated
• Attention to detail
• Previous clientelling experience
• Ability to stand for long periods and engage in repetitive activities
• Ability to lift in excess of 50 pounds
• Ability to climb ladders and use a stepping stool
• Flexible to work weekends and evenings
• Must be eligible to work in the US
• Proficient in English, written and spoken

Benefits

• Employee discount
• Career development opportunities
• Regular company training
• Uniform shoes