Assistant Store Manager

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Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life. The Assistant Store Manager is the right‑hand leader to the Store Manager, responsible for daily operations, customer service, and team engagement.

Job Responsibilities

• Analyzes sales reports to determine the needs of the business; in partnership with Store Manager, executes in store business and sales strategies.
• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Communicates new initiatives, leadership messages, and promotions.
• Controls payroll and supply budget.
• Performs and oversees basic operational activities such as scheduling, physical inventory, opening and closing duties, timesheet review and payroll accuracy documents, and merchandise flow processes.
• Ensures visual presentation, organization, and facility maintenance are representative of Bachman’s.
• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge.
• Understands and enforces all company policies and procedures in a fair and consistent manner.
• Motivates and inspires store team, developing a shared vision while modeling core values.
• Communicates with store teams and Store Manager to effectively lead positive change.
• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
• Models, teaches, and promotes Bachman’s 3 Big Words: Easy, Inspired and Connected.
• Develops long‑lasting customer relationships by identifying and anticipating customers’ needs; recommends selections and helps to locate merchandise.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges.
• Ensures team maintains consistent rewards program participation.
• Assists in recruiting, hiring and developing a high performing team.
• Assesses and coaches store team on performance.
• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
• Ensures that store team adheres to all employment practices and policies.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent.
• 3+ years of retail management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal, and written skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Strong leadership qualities, training and team building skills.
• Knowledge of administrative aspects of store operations.
• Able to communicate with customers and staff.
• Regular attendance is essential; ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements / Job Conditions

• Ability to use telephone, computerized cash register, perform repetitive movements of the arms and shoulders, stand for extended periods of time, move freely around store, bend, twist, reach, squat, climb a ladder occasionally, and regularly lift/carry up to 40 pounds.
• Continuously walk around all areas of the store throughout shift.
• Read written instructions, reports, and other information on paper and computer screens.
• Input data on computer keyboard and handheld units.
• Use 2‑way radios (hear incoming messages and provide verbal response).
• Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.

Schedule

• Available to work flexible store schedule – Sunday to Saturday and Holidays.
• Job may require hours that often exceed 8 hours per day and/or 40 hours per week during peak periods.

Compensation: $60,000–$65,000 per year.

Bachman’s is an Equal Opportunity Employer.