Assistant Store Manager In Training

Position Purpose

Assistant Store Managers in Training learn the responsibilities and functions of several roles – Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. They support the Store Manager in developing strategies and objectives to drive sales and profitability, and learn to achieve these objectives through effective leadership and communication with Associates.

Key Responsibilities

• General Customer Service Initiatives: supervise Associates in the selling effort, ensure the store’s in‑stock position, and maintain an appealing and organized store appearance. Tactics include staffing and scheduling, resolving stock deficiencies, coaching selling behaviors, handling customer issues, and supporting service needs for both installed sales/special orders and product sales.
• Supervising Store Associates: interview, hire, motivate, coach, train, develop, and communicate with associates. Includes performance management, semi‑annual reviews, and execution of the disciplinary process when necessary.
• Operations Management: oversee front‑end processes (sales and returns), special services, and lot support; and back‑end processes (receiving, freight, stocking). Manage daily financial operations, maintain store equipment and systems, and master store standard operating procedures (SOPs), especially those related to safety compliance.
• Business Analysis & Merchandise Planning Initiatives: drive department profitability through sales trend analysis, collaborate with key partners to plan merchandise placement and signing, and support stock integrity via inventory management processes.

Direct Manager / Direct Reports

• ASM in Training reports to a Store Manager. Upon completion of training, they will gradually assume supervisory accountability for associate work activities.

Travel Requirements

• Typical overnight travel less than 10% of the time.

Physical Requirements

• Mostly seated; occasional movement or lifting of light items.

Working Conditions

• Comfortable indoor area; rare unpleasant conditions that are not objectionable.

Minimum Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• No additional qualifications.

Minimum Education

• High school diploma and/or GED.

Preferred Education

• No additional education.

Minimum Years of Work Experience

• 3 years.

Preferred Years of Work Experience

• No additional years of experience.

Minimum Leadership Experience

• None.

Preferred Leadership Experience

• None.

Certifications

• None.

Competencies

• Acts with Integrity: role model for ethical behavior; consistent and fair in dealings with others.
• Product Knowledge: knows and effectively promotes all products, services, and procedures; aware of the competition.
• Excels in Customer Service: creates a customer‑focused environment; provides excellent service.
• Inspires Achievement: initiates actions to develop Associates; provides performance feedback and recognizes accomplishments.
• Safety Orientation: enforces safety policies and procedures; serves as a safety role model.
• Delivers Results: creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other

Industries

Consumer Services