Resolving customer complaints or inquiries appropriately and notifying the store manager.
Utilizing payroll system to enter time and attendance as well as clearing schedule exceptions in a timely manner.
Assisting the store manager in scheduling staff to provide all workstations with adequate staffing to achieve daily goals.
Managing all aspects of the production area and being engaged in receiving and processing donated merchandise.
Ensures that daily productivity goals are met in all commodities and reports deficiencies to the store manager.
Ensuring proper submission of nightly service requests in order to notify logistics department of product needs.
Ensuring compliance of employees with established safety, policies, procedures, security, sales, productivity, and record keeping procedures and practices.
Assisting with the interviewing and training of employees.
Staying current with recall notices provided thru store email sent from the CPSC. Provides a copy to the team by posting on the recall board and ensures proper filing of recall notices into the binders located in the processing room.
Insuring timely and correct submission of incident/accident reports to the appropriate departments.
Qualifications
A high school graduate or GED with a minimum of 1 year related management experience. Computer skills including Microsoft Office, web-based programs, and time and attendance system experience required.
A valid driver's license holder with the ability to provide proof of insurance.
CPR certified or have ability to become CPR certified with GIV provided training.
Forklift certified or have ability to become forklift certified with GIV provided training.
Able to lift up to 50 pounds, with or without assistance and/or accommodations.