Assistant Store Manager (Full-time) - Las Vegas, NV

Location: HB: 01619 Las Vegas, Nevada (Sunrise Mountain Plaza)

Job type: Hourly

Salary: $15.75 - $15.75

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Assistant Manager assists and consults the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store, upholds policies and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting merchandise. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering and scheduling
• Assume responsibility of the entire store in the absence of the Store Manager
• Assist the Store Manager in overall personnel recruiting, training and evaluation
• Provide knowledge and guidance to employees and customers in all departments when necessary
• Stay aware of inventory, sales statistics and expenses to ensure profitability in all departments
• Direct staff to ensure each department’s responsibilities and standards are completed
• Inform the Store Manager about inventory movement and customer trends
• Ensure quality customer service is maintained
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities
• Provide extraordinary customer service as outlined in the customer service manual, helping customers during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Practice and uphold all Hibbett I City Gear policies, procedures and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual and company memos
• Protect the company’s assets and financial information by ensuring accuracy of internal controls and informing management of potential fraud risks

Supervisory Responsibilities

Supervise employees in the absence of the Store Manager, carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, training employees, planning, assigning and directing work and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast‑paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Self‑starter with initiative to take on important tasks without being asked
• Strong attention to detail and ability to handle multiple tasks simultaneously and with precision
• Team‑player, passionate about outstanding customer service and selling merchandise