Assistant Store Manager
Job Summary: As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. You will help maintain compliance with legal requirements, company policies, cleaning standards, and overall store layout, while leading your team when the Store Manager is not present to ensure efficient workflows, great guest experiences, and high-quality products.
Key Responsibilities
- Support the Store Manager in leading team members in alignment with the company Manifest and operational principles
- Provide guidance and support to team members to ensure a positive and high‑performing store culture
- Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles
- Support the Store Manager in developing and motivating team members through ongoing coaching and in‑store training
- Support initiatives that maintain and improve the store’s employee engagement levels
- Encourage open communication and contribute to a collaborative team environment
- Champion a guest‑first mindset in all store activities
- Build and maintain strong guest relationships within the local community in alignment with brand behaviour principles
- Contribute to increasing overall guest satisfaction and loyalty
- Help maintain a safe, secure, and healthy work environment
- Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines
- Ensure brand standards and local regulatory requirements are consistently upheld
- Assist in stock handling processes, including inventory counts and ordering
- Support inventory optimisation to ensure cost of goods sold (COGS) remains within defined monthly targets
- Support initiatives to drive sales growth and optimise store profitability
- Assist in achieving company‑defined financial and non‑financial KPIs
- Monitor performance metrics and escalat opportunities or risks to the Store Manager as needed
Qualifications
- At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures
- Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
- Demonstrates a strong ambition to grow into a people‑focused leader and build a long‑term career in management
Benefits
- Exclusive employee discounts and special offers on brand products
- Competitive medical, dental, and vision insurance plans
- 401(k) retirement savings plan
- Paid sick leave and holidays
- Structured leadership training and educational support programmes
- Compensation $21.63 + Tips
Equal Opportunity Employer
Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants—no matter your race, gender, age, religion, sexual orientation, or background.
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