Assistant Store Manager

Why You’ll Love Working at Take 5:

• Career Growth: Follow our “Pit Tech to President” path. Over 90% of our District Managers started at the shop level.


• Culture: Join a family-oriented team that values integrity, energy, and service excellence.


• Recognition: Participate in our annual Shop Manager Conference and company-wide employee contests.


• Flexibility: Opportunities to transfer across Take 5 locations nationwide.


• Development: Learn new skills daily while building leadership and technical experience.


• Community Impact: Engage with customers and local communities every day.

Key Responsibilities:

Operational Management

• Oversee daily shop operations, including scheduling, inventory control, and workflow optimization.


• Monitor and manage shop performance metrics such as sales, labor costs, and customer satisfaction.


• Ensure all services including oil changes, tire rotations, coolant exchanges, and differential services are performed safely and efficiently.


• Conduct End of Period (EOP) and End of Year (EOY) inventory audits; manage product ordering and restocking.


• Ensure compliance with all safety, environmental, and operational regulations.

Customer Service Leadership

• Serve as the first line of defense for customer service and issue resolution.


• Greet customers, assess their needs, and ensure they receive a high-quality, hassle-free experience.


• Check in with customers before they leave the shop to confirm satisfaction.


• Train and hold the team accountable for maintaining exceptional customer service at every interaction.

Team Development & Supervision

• Motivate and develop staff to meet operational goals and sales targets.


• Foster a positive, collaborative work culture that reflects the Take 5 values.


• Enforce strict adherence to safety procedures for employees and customers.


• Ensure all waste and materials are handled in accordance with environmental regulations.


• Maintain cleanliness and organization across all work areas and equipment.

Qualifications and Skills:

• Customer Focus: Excellent interpersonal and communication skills; ability to resolve issues quickly and professionally.


• Organizational Skills: Strong time management, multitasking, and attention to detail.


• Technology: Basic computer literacy, including POS systems, MS Office.


• Problem-Solving: Resourceful and adaptable in managing operational challenges.

Physical Requirements & Work Environment:

• Must be able to lift up to 50 pounds and perform physical tasks for extended periods.


• Ability to maneuver in and out of a shallow 3-foot service pit safely under vehicles.


• Frequent standing, bending, twisting, and use of hands for grasping, pulling, and turning.


• Willingness to work in varying weather conditions (hot or cold).


• Must be alert, safety-conscious, and aware of surroundings at all times.


• Reliable transportation required.

Take 5 is a fast growing company looking for restaurant/retail managers. We are committed to providing a strong culture supporting a balanced work/family environment where competitive pay offered. Our benefits are first in class.

Core values:

• The Will of a Winner


• Passion for People


• The Vision of an Owner

Mission:

To be the PREMIER franchise group in the The Take 5 System.

Leadership Promise:

As leaders, we will do everything possible to set our teams up for success.

People

Sales

Profit