Assistant Store Manager

Pandora @ Tanger Outlets Charleston

As the largest jewelry brand in the world, Pandora empowers people worldwide to express themselves. This position is for an Assistant Store Manager (ASM) who will fully immerse themselves in our brand, culture, and product, delivering exceptional customer experiences and supporting the Store Manager in achieving store success.

Our Assistant Store Managers Shine When They:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations, with excellent product knowledge and brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for performance, providing real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Sales Associates and Sales Leads.
• Uphold merchandising and retail operational standards ensuring a smooth and on‑brand operation.
• All other duties as assigned.

Responsibilities

The ASM will work on the sales floor, engaging with customers and driving sales while supporting the Store Manager in daily operations. This includes monitoring performance metrics, ensuring merchandising standards, coaching staff, and contributing to team and store goals.

Qualifications

• At least 2 years of experience in a high‑performance selling environment.
• Results‑oriented leadership ability.
• Strong communication skills, written and verbal, able to charm and captivate an audience at all levels.
• Business acumen and analytical thinking to deliver positive results.
• Excellent time‑management, delegation, and prioritization skills.
• Proficiency with Microsoft Office 365 Suite and retail point‑of‑sale systems.
• Minimum age 18 and ability to provide proof of identity and eligibility to work.
• Flexible schedule that includes nights, weekends, and holidays; ability to stand for extended periods and lift at least 50 pounds.
• Completion of an assessment as part of the application process.

Benefits

• Competitive base salary plus bonus opportunities.
• 401(k) plan.
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D.
• Anniversary gift cards and product discounts.
• Learning and development programs, LinkedIn Learning, tuition reimbursement, and more.
• PTO Package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays.

Compensation: $17.10 - $21.45 per hour, commensurate with experience.

Company: Pandora designs and markets hand‑finished jewelry. Pandora operates 2,700 concept stores worldwide and is headquartered in Copenhagen, Denmark.