One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.
About Us
- Competitive salary!
- Fun work environment!
- Great operating hours that support a work life balance (no late nights)!
- Paid time off and training!
- Open opportunities to develop!
- Three Holidays: Thanksgiving, Christmas, Your Birthday!
- Rich benefits!
- Free coffee and food on shift!
- Staff discount program!
Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.
Build and retain a great team
Offer friendly service and excellent speed of service and queue management
Provide 1st class standards
Manage the business
The critical role we play is by delivering a World Class Brand through:
- Being a Custodian of the Caffè Nero Culture
- Being a Brand Ambassador
- Being a Business Manager
What You Bring
- Prior Shift Leader or Assistant Manager experience
- Creating an exceptional Customer Service environment
- Recruitment and team development, creating an environment of community and collective success
- Achievement of planned business and financial targets
- Motivating and inspiring your team to perform at their best
- Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
- Run the store in the absence of the Store Manager
- Performs any additional store tasks, as needed
- Has fun!
- Ability to move or lift up to 70 pounds
- Standing on your feet for the majority of the shift
- Job Type: Full-time
Location: 10 Summer Street, Boston, Massachusetts, MA 02110
Salary: Based on experience
Closes: December 31, 2026
Reference
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