Assistant Store Manager- Baybrook Mall

Opportunity Overview

We are in search of an Assistant Store Manager to contribute to our continuous expansion across the United States. This person will be responsible for store opening and closing operations, ensuring that all store operations in the store are occurring as expected, and providing a great experience in store. They need to have strong attention to detail and be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to and receives functional guidance from the Store Manager.

What You Will Achieve

• Manage a team of Brand Associates setting expectations, goals, and developing talent
• Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
• Maintain a clean, organized, and safe store environment for customers, employees, and store products
• Focus on providing positive customer and employee experience
• Set high store standards that reflect company brand image, values, and culture
• Be a subject matter expert on POP MART core business information including POP MART's characters, products, and company history
• Support the company on marketing events such as in-store events, pop-up events, conventions, and new store openings
• Support the company RoboShop business as needed and follow up with in-store RoboShop employee and RoboShop business partners as needed
• Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, and store sales trends
• Drive sales of company key products such as Blind boxes, MEGA, and accessories
• Must be able to work flexible hours including nights, weekends, and holidays

Visual Merchandising & Operation

• Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
• Install marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
• Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
• Work closely with Inventory ASM to determine BOH and warehouse inventory levels
• Work specific days of the week depending on Visual/Inventory Management responsibilities
• Responsible for back-of-house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing

Qualifications

• Retail industry knowledge, skills, and abilities
• Ability to lift large boxes up to 50 lbs.
• Confident and comfortable engaging customers to deliver great customer experience
• More than 2 years of store leadership experience in retail
• High level of ethics, values, integrity, and trust
• Experience working independently in an ambiguous environment with minimal supervision
• Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
• Ability to adapt to a fast‑paced environment and implement new standardization directives
• High School Diploma
• Must be 18 years old or older
• Flexible while working in a dynamic environment and can effectively prioritize multiple tasks; thrives in learning new things, loves to assist customers, and contributes to a strong team culture in the store

Physical Requirements

• Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
• Ability to stand and walk for extended periods (up to 6‑8 hours per shift)
• Ability to bend, kneel, reach, and climb ladders or step stools safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast‑paced environment that may require quick movements and multitasking
• Ability to work in varying temperature conditions, including stockroom and receiving areas
• Manual dexterity required to operate standard stockroom tools (e.g., box cutters)

What We Offer

• Market‑competitive packages: 401k, health insurance, PTO leave, paid sick leave, and family leave
• Opportunities to learn and lead: on‑the‑job training to equip employees with the latest skills and knowledge
• Career development: advancement through short‑term assignments and new experiences

POP MART is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions by contacting MART.com.

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

All sensitive personal data associated with this application will be used strictly for selection purposes and will be treated confidentially.

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.