Assistant Program Officer

Program And Grant Management Support SpecialistReporting to the Senior Program Officer, general duties and responsibilities include, but are not limited to:Program and Grant Management Support (50%):Assists Program Officers in the design, planning, and implementation of multiple IVLP projects throughout the program year with necessary guidanceResearches and makes logistical arrangements for Inbound Short-Term Exchange Programs, including travel, lodging, and cultural activity reservationsSupports budget administration and program finances by accurately estimating project costs, managing relationships with vendors, tracking and paying invoices, and providing a detailed accounting of all program expenses at the end of each project.Manages preparations and deliver administrative briefings for IVLP and Inbound Short-Term Exchange Program opening orientationsAdds alumni and resource information to digital recordsWorks closely with other departments at Cultural Vistas to complete program reporting requirements (i.e., Accounting, Human Resources, IT, Marketing & Communications, Growth Development, Program Learning & Impact)Other tasks as assignedClient Relationship Management (30%):Provides direct and on-going client relationship management through education, assistance, and proactive communication to ensure that exchange programs run smoothly and program requirements are understoodProvides superior customer service through phone/e-mail/mail communications with all internal and external partners; including participants, the U.S. Department of State and other federal agencies, community-based members, and U.S.-based organizationsProfessional Development (20%)Develops and maintains an advanced knowledge of best practices in program administration, as well as program-specific guidelinesAdheres to Cultural Vistas policies and procedures as well as program-specific guidelines in order to properly represent Cultural VistasDevelops and maintains industry knowledge by seeking out educational workshops, classes, and related publicationsSupports on-going communication to appropriate staff as it pertains to initiatives and new and existing businessProperly monitors assignments to completion and provides feedback and appreciationWorks in accordance with the mission, goals, values, and strategic direction of Cultural VistasGeneral Qualifications:We're looking for the right candidate, not the perfect candidate. That's why we encourage you to apply if you're interested in the role and believe you'd be an asset to our team, even if you don't check every box below:Bachelor's degree plus 2-3 years administrative and project management experience.Demonstrated ability to anticipate outcomes and problem solveAbility to multi-task, to prioritize workload, to organize, and make decisions in a deadline sensitive environmentStrong analytical skills, good judgment, and critical thinking skillsDemonstrated ability to maintain proactive, flexible, and inventive approachPossess commitment to professionalism and open communicationAbility to provide excellent customer service for both internal and external customersAbility to exhibit a collegial attitude and excel within a collaborative team working environmentStrong ability to communicate effectively, both verbal and written, with a wide variety of stakeholders across borders and culturesStrong personal commitment to continual professional developmentInterest in and commitment to the mission of Cultural VistasProficiency in Microsoft Office suiteHaving one or more of the following will really catch our eye:Experience in intercultural environment required (international exchange/education, international relations, etc.)CRM experience and proficiency (including Salesforce), a plusExperience with event planning and logisticsThis is a hybrid position based in Washington, D.C.

with in-office work required and based on project needs (average of two days a week). This position is contingent on the continued availability of grant funds.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.