Job
All potential candidates should read through the following details of this job with care before making an application.
Summary
The Assistant Program Manager supports the
overall operation of a residential reentry center serving adults under the
supervision of the Federal Bureau of Prisons. This position assists with
program administration, staff supervision, case management oversight,
regulatory compliance, and the delivery of evidence-based reentry services. The
Assistant Program Director partners with the Program Manager to ensure a safe,
professional, and effective environment for residents and staff while
maintaining compliance with agency, contractual, and regulatory requirements.
This position also serves as the acting Program Manager during periods of
absence and participates in an on-call leadership rotation.
Essential
Duties and Responsibilities
Manages the day-to-day operations of the
Residential Reentry Center.Maintains familiarity with program curricula
and observes/evaluates group sessions to ensure fidelity to program materials
and prescribed facilitation methods.Ensures compliance with house rules, program
expectations, agency policies, and applicable regulations.Conducts intake screenings in consultation
with the Department of Corrections (DOC) to determine the appropriateness of
prospective residents and coordinates admissions.Facilitates weekly Community Reintegration
Plan meetings with treatment staff and the Division of Community Corrections
(DCC) Agent to develop initial Community Reintegration Plans and review
resident progress.Assists the Program Manager with program
planning, audits, staff evaluations, and monitoring compliance with licensing,
accreditation, and funding-source requirements.Assists the Program Manager with the training
and orientation of employees, student interns, and volunteers.Ensures all staff meet required training
standards and that required training and certifications are maintained and
updated annually.May provide direct client services, including
individual counseling, group facilitation, and case management, as needed or
assigned.Provides direct supervision to Resident
Monitors.Assists with the supervision of Substance Use
Counselor/Case Managers, Group Facilitators, Mental Health Counselors, the
Office Manager, and the Assistant Program Manager.Reviews and approves or denies resident passes
in conjunction with Substance Use Counselor/Case Managers, based on resident
compliance and program requirements.Conducts quality assurance reviews and audits
to ensure compliance with agency standards, policies, and procedures.Serves as an on-call supervisor and responds
to emergencies as required.Assists with planning and facilitating monthly
All-Staff Meetings.Performs other duties as assigned.
Required
Qualifications
Bachelor’s degree in social work, criminal
justice, or a related human services field.A combination of relevant education and
experience may be considered in lieu of a bachelor’s degree, subject to
funding-source approval.Minimum of one year of experience working with
individuals with co-occurring substance use and mental health disorders.Strong counseling skills with demonstrated
experience in both individual and group counseling.Ability to effectively apply counseling and
case management skills when working with adult correctional clients with dual
diagnoses.Ability to meet all WCS and funder background
checks, drug screening, and employment requirements.Valid driver’s license, automobile, and
insurance meeting agency requirements.
Preferred
Qualifications
Master’s degree in social work, criminal
justice, psychology, counseling, or a related social science field.Wisconsin Substance Abuse Counselor-In
Training (SAC-IT) certification or higher credential issued by the State of
Wisconsin.Experience working in correctional, reentry,
residential treatment, or community-based human services settings.
Program-specific knowledge
Knowledge of substance use disorder treatment,
mental health services, and co-occurring disorders.Understanding of evidence-based counseling
practices, case management principles, and community reintegration services.Familiarity with the unique needs and
challenges of adult correctional populations and individuals with dual diagnoses.
Knowledge,
Skills and Abilities
Communication – Strong communication skills with the ability to work
effectively with staff, residents, and external partners.Technological
Aptitude – Ability to use general
technological skills throughout daily job i.e., Email, Internet, company
specified systems, (ex. Microsoft 365, Windows, Word, Excel).Managing
Priorities/Deadlines – Ability to
maintain schedules, meet deadlines and manage multiple projects.Problem-Solving
Skills – Ability to think critically and be
solution-oriented in a fast-paced environment and adapt to program changes and
challenges.Adaptability – Ability to manage change, deal with situations as they arise
and work independently or as part of a team.Teamwork – Ability to work as a team participate productively while also
managing independent contributing duties and responsibilities.Motivation – Possess a commitment to the assigned job, mission and core
values of the organization while also supporting a respectful and harmonious
work setting.Professionalism – Ability to conduct oneself with a high level of integrity,
ethics and boundaries.Multicultural
Sensitivity – The role involves working in the
community and interacting directly with diverse populations, including clients,
partners, and service providers. As such, the employee must demonstrate
professionalism, cultural sensitivity, and strong interpersonal skills while
representing the organization in a variety of settings.Program Specific
Knowledge, Skills and Abilities – Effective
leadership and supervisory skills in a 24/7 environment.
PHYSICAL DEMANDS:
The physical
demands described here are representative of those that must be met to
successfully perform the essential functions of this job. The employee is
regularly required to sit, stand, walk, climb stairs, and use a computer for
extended periods. The employee must be able to respond to emergencies,
including evacuations, and perform CPR and first aid if required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
essential functions.
WORK ENVIRONMENT:
Work is performed in a
residential correctional and supportive housing facilities with moderate noise
levels and frequent interaction with residents and staff. The position also
includes office-based work and community engagement. Travel is required for meetings,
trainings, and program needs. A flexible schedule, including evenings,
weekends, and on-call responsibilities, is required to meet the needs of a 24/7
operation
Wisconsin Community Services, Inc. is an equal
opportunity employer. xzgxqkn All applicants will be considered for employment without
attention to race, ethnicity, religion, sex, sexual orientation, gender
identity, national origin, veteran or disability status.
pm21
PI7d4d86d