Assistant Operations Manager

Assistant Operations Manager

Charlotte, NC

Full-time | Monday–Friday | Office-based

Keep Operations Moving Forward

We’re looking for an Assistant Operations Manager to join our Charlotte office and support the day-to-day coordination of office operations, team activity, and business priorities.

This is a hands-on opportunity for someone who is organised, solutions-focused, and comfortable taking responsibility. Working alongside the management team, you’ll help coordinate daily operations, support team performance, improve processes, and ensure priorities are followed through efficiently.

Key Responsibilities

• Assist with coordinating daily office operations and ensuring priorities are completed on schedule.
• Support managers with team coordination, scheduling, and day-to-day planning.
• Monitor workflows and identify areas where processes can be made more efficient.
• Help maintain accurate records, reports, schedules, and operational documentation.
• Coordinate information between departments to keep projects and daily activities moving.
• Assist with onboarding, training coordination, and ongoing team support.
• Monitor operational tasks and follow up on outstanding actions and deadlines.
• Help resolve day-to-day issues by coordinating with the appropriate teams and management.
• Support the implementation of new procedures, systems, and operational initiatives.
• Prepare updates and reports for management on team activity, priorities, and operational progress.

What We’re Looking For

• Previous experience in operations, administration, team coordination, customer service, management support, or a related field.
• Strong organisational and time-management skills.
• Confident communicating with different teams and levels of management.
• Strong attention to detail and ability to follow through on responsibilities.
• Comfortable managing multiple priorities in a busy office environment.
• Practical, solutions-focused approach to everyday challenges.
• Confident using standard office systems and software.
• Leadership potential and willingness to take ownership of projects and responsibilities.

What’s Important

We’re looking for someone who is organised, dependable, proactive, and comfortable taking ownership. You should enjoy keeping things on track, supporting a team, and finding practical ways to make everyday operations run more smoothly.

If you’re ready to step into a role with greater responsibility and develop your management and operations experience, we’d like to hear from you.