Assistant Nurse Operations Manager - PCU Full Time

Assistant Nurse Operations ManagerOrlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care. We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services.The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.Responsibilities include shared 24/7 accountability with Nursing Operations Manager, participating in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates. The ANOM coordinates with the Unit/Department Nursing Operations Manager and Human Resources on corrective action, progressive discipline, and career advancement. They investigate event reports and provide feedback to both Unit/Department Nursing Operations Manager and team members. They oversee schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care. The ANOM maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes. They perform Nurse Leader rounds and reviews to identify variance from nursing best practice and regulatory or hospital standards. The ANOM participates in process/quality improvement initiatives to improve outcomes and standard work. They ensure the customer experience is upheld by all team members on shift and provide service recovery to patients and their families as needed.The ANOM interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.

They participate and/or lead staff meetings, GEMBA board, or huddles; demonstrate ownership of unit and outcomes. They perform direct patient care activities as required to meet operational needs. The ANOM possesses excellent interpersonal skills and ability to work in a team environment. They respect the rights and privacy of others and hold staff member information in strict confidence. They ensure incident reports are completed appropriately and follow up with event reports as needed. The ANOM maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. They maintain compliance with all Orlando Health policies and procedures.Leadership includes expressing ideas clearly and effectively in verbal and written communication to team members and groups. The ANOM advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff. They implement strategies that promote education, health, and safety. They foster diversity, equity, and inclusion. The ANOM demonstrates collaborative and collegial relationship skills, engages staff in decision-making, and exhibits effective conflict resolution skills. They role model professional behaviors and serve as a mentor to coach team members and colleagues.

They promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.Human Resource Management includes managing various human resources functions including recruitment/selection process, retention, supervision, coaching and productivity. The ANOM assists with the clinical evaluation of team members, completes written clinical performance evaluations, and conducts timely team member assessments. They ensure compliance with certifications, licenses, and required education for team members. They influence team members to enhance their abilities and promote professional development.Appropriate Clinical Practice Knowledge includes performance supporting the Professional Practice Model values - clinical excellence and caring practice. The ANOM has superior clinical and critical thinking skills for assigned unit/department. Performance/Quality Improvement includes monitoring compliance and outcomes to identify issues and trends and leads the team on process/quality improvement initiatives. The ANOM ensures practice changes are evidence-based, promote high-quality nursing practice, and are consistent with research, organization, and national standards.Financial Management includes managing time and resources efficiently to maximize unit/department productivity. The ANOM promotes cost effective management of equipment and supplies. Personal and Professional Accountability includes participating in activities that promote personal and professional growth and development. They maintain active membership in a professional organization. They uphold ethical standards of practice.Qualifications include a Bachelor in Nursing Degree (BSN). Required or Bachelor in Nursing (BSN) with Graduate degree in Business or health-related field preferred.

Preferred or Masters in Nursing (MSN), Doctor of Nursing Practice (DNP). Preferred. Two years as a Registered Nurse in an acute setting. Required. Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). Required. Maintain current Basic Life Support (BLS) certification. Required. May require one or more of the following certifications based on the assigned patient population: Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Resuscitation Program (NRP). Required. Trauma Nurse Core Course (TNCC) Required.