Assistant Medical Billing

Serving as a primary contact for all patient billing inquiries, the full-time Medical Billing Customer Service Assistant will assist patients in understanding billing statements, resolve outstanding balances, and act as a liaison between patients, the business office, and payors. Key responsibilities Assist patients with billing inquiries and ensure swift resolution of outstanding balances Serve as a liaison between patients, the business office, and payors for account resolution Utilize Microsoft Office applications and healthcare systems to manage billing information effectively Required qualifications Experience in a medical billing environment with knowledge of third-party payers and terminology Proficiency in Microsoft Office applications and related healthcare software Strong interpersonal and customer relations skills Bi-lingual in Spanish or Somali is a plus Ability to prioritize tasks and maintain accuracy in a fast-paced environment