Assistant Manager/Storage Consultant

Storage ConsultantPremier self-storage operators in the United States. We deliver quality storage solutions for homes and businesses.The Storage Consultant is the first line representative to Self Storage's customer in the Store Manager's absence. The Storage Consultant may be either full or part time and may also be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site. Assistance resulting in superior performance in revenue, delinquency management, occupancy, maintaining cleanliness standards and customer service is required. Storage Consultants, who work 35 or more standard hours weekly, are eligible for health insurance, life insurance, dental insurance, 401(k), paid vacations, holidays, monthly incentives and other generous benefits.Supports sales objectives and revenue growth through: Maximizing conversion of telephone and walk-in inquiries into rentals.

Promoting Value Store It Self Storage in the community.Assists with maintaining financial controls and achieving financial goals by: Accurately handling cash and balancing receipts. Making collections, posting payments and processing daily bank deposits accurately and timely. Participating in collecting past due accounts. Accounting using the QuickBooks software.Consistently practices effective customer service techniques through: Answering phones in a friendly, pleasant, and professional manner. Greeting customers promptly, enthusiastically and professionally. Resolving customer problems timely and effectively.Supports timely and accurate administrative processes throughout all job duties by: Maintaining accurate records for each customer including contracts, insurance, and change of address forms, addendums, and any correspondence to or from customers.

Effectively utilizes computer systems in the Microsoft Windows environment. Compiling assigned reports and projects correctly and timely. Consulting the Policy & Procedures manual on a regular basis for answers, clarifications, and consistency.Effectively directs Maintenance Workers to assist with successful running of the facility and accomplishment of duties in the Property Manager's absence. cleans vacated units on a timely basis. Keeps golf cart, company units, and grounds clean and free of debris at all time. Assists customers with truck rentals at some locations.

works with minimum direct supervision; Employees must have a current driver's license* and must be able to travel to a number of properties.A High School diploma/GED equivalent and at least one year of related experience and/or training in direct sales, retail and/or customer service is required. Incumbent must have the ability to write routine reports and correspondence, use a computer, and present information to groups of managers, clients, customers, and the general public in English. Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedural manuals in English is required.The employee will generally split time between an office environment and outside work tasks. General Facility Hours: Monday - Friday 9:00 AM - 6:00 PM, Sat. 9:00 AM - 6:00 PM, Sunday 10:00 AM - 2:00 PM, at most locations (generally two days off per week; not typically Saturday) *Job Type being offered: Full Time