Assistant General Manager
Club Pilates is a fast‑growing boutique fitness franchise. As Assistant General Manager you will help drive revenue, manage staff, and ensure high‑quality service for our members.
Position
- Title: Assistant General Manager
- Reports to: General Manager (occasionally District Manager)
- Job Type: Full Time
Senior Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Requirements
- Confident in generating personal sales and training Sales Associates in transactions.
- Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgement.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable, and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co‑workers, clients and the public.
- Proficiency with computers and studio software.
Responsibilities
- Execute lead generation via Grass Roots Marketing and Networking.
- Implement sales process to schedule prospects into introductory classes.
- Drive & increase membership & retail sales through customer service.
- Problem‑solve staffing/scheduling issues with instructors and other personnel.
- Ensure that studio retail/products are stocked with accurate inventory counts.
- Train and support Sales Associates.
- Independently make decisions related to high level customer service.
- Collect outstanding dues.
- Maintain cleanliness and organization of the Pilates Studio.
- Enforce Club Pilates policies and procedures and lead by example.
- Ensure all forms, administrative supplies, and studio literature are stocked and visible.
- Schedule and participate in networking/community events and studio promotions.
- Assist with marketing campaigns to generate leads for the studio.
- Execute adherence to all company policies, including the policy of at‑will employment.
- Other duties as assigned.
Benefits and Perks
- Hourly wage: $20/hr
- Additional commission on sales
- Average total earnings (with commission): $21-26/hr
- Health Benefits
- 401K
- Paid Time Off
- Unlimited growth potential within the company