Assistant General Manager
Trulieve, one of the nation's fastest-growing industries, is seeking an Assistant General Manager to support the General Manager in leading store personnel, inventory, and customer experience while ensuring regulatory compliance.
Responsibilities
* Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results.
* Maintain brand standards in visual merchandising.
* Ensure consistent regulatory compliance with all state regulations.
* Review, communicate, and ensure compliance with all company SOPs and work with the general manager and other leaders to ensure any changes are communicated to employees.
* Provide coaching, training, and development to the team focused on company service standards and accountability to meet specific objectives.
* Monitor and maintain store inventory.
* Handle and resolve patient issues and escalations when on duty.
* Maintain professional working relationships with business partners.
* Assist the General Manager in managing labor budget to meet the needs of the business.
* Maintain strict confidentiality and compliance.
* Perform other tasks assigned by management.
Skills & Qualifications
* Two years of related experience and/or training or equivalent combination of education and experience.
* Prior management experience, preferably in retail and/or customer service areas a plus.
* Must have prior cash handling experience.
* Must possess the ability to train, develop, and evaluate a team of 40+ employees.
* Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
* Able to communicate in conversational English.
* Operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices.
* Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures.
* Ability to interact with customers and team members respectfully and politely.
Additional Minimum Qualifications
* Must possess a valid driver's license and pass an MVR background check (delivery locations only).
* Must be able to pass a Level 1 and Level 2 background check.
* Must be at least 21 years of age.
* Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
* Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude.
Physical Requirements
* Constantly required to move/traverse throughout entire facility, including tight spaces.
* Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices.
* Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50 lbs; lift/carry/position objects up to 50 lbs; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl).
* Must have visual and auditory acuity with or without aids to perform all functions of the position.
* Occasionally required to remain in a seated position.
Work Schedule
40-45 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.
Benefits
Includes opportunities for monthly bonuses, 401(k) plan, and a comprehensive benefits package.
Equal Opportunity Employer
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr
Trulieve, one of the nation's fastest-growing industries, is seeking an Assistant General Manager to support the General Manager in leading store personnel, inventory, and customer experience while ensuring regulatory compliance.
Responsibilities
* Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results.
* Maintain brand standards in visual merchandising.
* Ensure consistent regulatory compliance with all state regulations.
* Review, communicate, and ensure compliance with all company SOPs and work with the general manager and other leaders to ensure any changes are communicated to employees.
* Provide coaching, training, and development to the team focused on company service standards and accountability to meet specific objectives.
* Monitor and maintain store inventory.
* Handle and resolve patient issues and escalations when on duty.
* Maintain professional working relationships with business partners.
* Assist the General Manager in managing labor budget to meet the needs of the business.
* Maintain strict confidentiality and compliance.
* Perform other tasks assigned by management.
Skills & Qualifications
* Two years of related experience and/or training or equivalent combination of education and experience.
* Prior management experience, preferably in retail and/or customer service areas a plus.
* Must have prior cash handling experience.
* Must possess the ability to train, develop, and evaluate a team of 40+ employees.
* Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
* Able to communicate in conversational English.
* Operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices.
* Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures.
* Ability to interact with customers and team members respectfully and politely.
Additional Minimum Qualifications
* Must possess a valid driver's license and pass an MVR background check (delivery locations only).
* Must be able to pass a Level 1 and Level 2 background check.
* Must be at least 21 years of age.
* Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
* Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude.
Physical Requirements
* Constantly required to move/traverse throughout entire facility, including tight spaces.
* Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices.
* Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50 lbs; lift/carry/position objects up to 50 lbs; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl).
* Must have visual and auditory acuity with or without aids to perform all functions of the position.
* Occasionally required to remain in a seated position.
Work Schedule
40-45 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.
Benefits
Includes opportunities for monthly bonuses, 401(k) plan, and a comprehensive benefits package.
Equal Opportunity Employer
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr
Assistant General Manager in phoenix at Unknown Company
This position is listed as full time and onsite.