Assistant General Manager

SpringHill Suites by Marriott Lynchburg - Lynchburg, VA 24502

Overview

Position Type

Full Time

Job Shift

Any

2 Year Degree

Travel Percentage

None

Category

Management

Description

We are seeking an Assistant General Manager for our SpringHill Suites by Marriott Lynchburg Airport!

As an Assistant General Manager (AGM) at Daly Seven, you are a key leadership pillar responsible for the hotel's seamless operation. You are the direct partner and backup to the General Manager, ensuring that every department functions at its peak. Given the 24/7 nature of our business, you demonstrate a deep commitment to our people and property by being a flexible, reliable leader who is always ready to support the team.

What You’ll Do

Lead & Inspire

• Directly supervise, lead, and train front desk staff in collaboration with the General Manager.
• Create a positive work atmosphere that promotes genuine teamwork and collaboration.
• Assist in recruiting, training, and supervising hotel employees across all departments.
• Lead impactful staff meetings, safety meetings, and brand training sessions.
• Work daily shifts at the front desk during slow periods or while Guest Service Agents are on breaks.

Drive Results & Revenue

• Reconcile housekeeping reports, maintain room inventories, and compute timecards daily.
• Complete Daily Business Reports, count money, make deposits, and manage payroll reporting when requested.
• Actively drive revenue by collaborating with the Director of Sales, attending revenue calls, and managing group bookings.
• Promote active participation in the Daly Detective Sales Lead Program among the front desk team.
• Run and mail Direct Bill Statements weekly, ensuring all payments are entered accurately upon receipt.

Ensure Safety & Standards

• Inspect 50% of guest rooms monthly (25% for larger properties) to ensure they meet our high standards.
• Maintain expert knowledge of emergency procedures, emergency cut-offs (gas, electric, water), and the location of emergency lights.
• Investigate accidents or incidents on the premises, complete detailed incident reports, and monitor onsite safety measures.
• Ensure all Daly Seven policies and franchise standards are consistently met, documented, and followed.

Qualifications

• Minimum of a 2-year college degree from an accredited university or equivalent experience.
• Prior hotel and leadership experience.
• Excellent written and oral communication skills.
• Ability to stand for extended periods, lift up to 30 pounds, bend, stoop, and regularly navigate stairs.

Schedule

• Ability to work a schedule that includes nights, weekends, and holidays, typically from 12:00 PM to 9:00 PM.

About DALY SEVEN

Our Culture

As a family-owned hotel management company, our culture is built on a foundation of mutual respect and support. We believe in empowering our associates and celebrating success together in a positive team environment. Discover the values that unite us and make Daly Seven a great place to work by visiting our Culture Page .

We are committed to the well-being of our associates and their families. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. This is a vital part of how we invest in our team and recognize the hard work you do every day. Visit our Benefits Page to learn more.