Assistant General Manager

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a driven and detail-oriented Assistant General Manager to help lead our team to excellence!

Location: Fairfield Inn & Suites by Marriott Marion 1400 Champions Drive Marion, IL 62959

Why Choose Prominence Hospitality

• IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
• Work/Life Balance – Enjoy flexible schedules, time off, and generous employee discounts (your friends and family benefit too!).
• Paid Time Off – Enjoy time to rest and recharge.
• Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.

What You’ll Do as Assistant General Manager

• Lead & Inspire: Manage day-to-day operations, ensuring full compliance with hotel policies, procedures, and service standards.
• Operational Excellence: Oversee property maintenance, landscaping, work areas, food and beverage, safety, and compliance; document and report to the General Manager as needed.
• Financial Stewardship: Maintain accurate financial records, understand P&L, and identify areas for operational improvement.
• Team Development: Motivate, influence, and coach staff to achieve goals, deliver exceptional service, and maintain high performance standards.
• Guest Experience: Demonstrate proven customer service skills with a strong guest-focused mentality.
• Problem Solving: Address escalated guest issues promptly to ensure satisfaction.

What You’ll Bring

• Experience: Minimum 3 years in a supervisory role, preferably in the hospitality industry.
• Skills: Strong leadership, communication, and organizational skills; ability to set goals, motivate teams, and provide performance feedback.
• Knowledge: Understanding of P&L, revenue, and management principles.
• Personality: Fun, positive, and energetic with a passion for creating a welcoming and inclusive environment.

Why This Role Matters

The Assistant General Manager plays a key role in ensuring operational excellence, financial stewardship, and exceptional guest experiences. Your leadership helps shape our property’s reputation and contributes to our success as a hospitality leader.

Source: Prominence Hospitality Group