Assistant General Manager

From the team behind Red Hook Tavern, we are seeking an experienced and motivated Assistant General Manager to join our team at Kings Tavern, located within Kings Athletic Club.

Kings Athletic Club is a private members club serving individuals and families who appreciate the highest caliber of hospitality, athletics, dining, and personalized service.

We are looking for a hospitality professional who is knowledgeable, approachable, and passionate about creating exceptional experiences for members and their guests. The ideal candidate understands the importance of building lasting relationships, anticipating members' needs, and delivering warm, attentive, and personalized service to guests of all ages.

Flexibility and adaptability are essential, as service may extend beyond the dining room to various areas of the club based on members' needs.

Position Overview

The Assistant General Manager plays a key leadership role in overseeing daily restaurant operations, supporting the General Manager, and ensuring the highest standards of service and hospitality are consistently maintained.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, demonstrates strong communication and problem-solving skills, and leads by example. This position requires someone who is organized, proactive, self-motivated, and capable of balancing operational responsibilities with an exceptional member experience.

A strong understanding of food, wine, beer, cocktails, coffee, and tea is essential, along with the ability to guide and develop a team. The AGM should be confident in making decisions, addressing challenges as they arise, and working closely with the General Manager to maintain smooth and efficient operations.

Above all, we are looking for someone with a genuine passion for hospitality, a strong work ethic, and a willingness to learn and grow within our team.

Responsibilities Include:

• Oversee daily front-of-house operations, including opening and closing procedures, ensuring a seamless and efficient service.
• Work closely with the General Manager to maintain operational standards, implement procedures, and support the overall success of the restaurant.
• Lead daily pre-shift meetings to communicate service expectations, menu updates, special events, and important member information.
• Supervise, support, and motivate the front-of-house team, fostering a positive, professional, and collaborative work environment.
• Oversee the bar program and support the bar team in maintaining high standards of wine, beer, cocktail knowledge, preparation, and service.
• Build and maintain strong relationships with members and their guests, providing attentive, personalized service and creating a welcoming atmosphere.
• Anticipate member needs, address concerns professionally, and resolve service-related issues with confidence and discretion.
• Support the host and service teams throughout service, stepping into different roles as needed to ensure smooth operations.
• Assist with training, coaching, and evaluating team members, providing constructive feedback to encourage growth and improve performance.
• Ensure consistent adherence to restaurant policies, service standards, and operational procedures.
• Maintain compliance with all health, safety, sanitation, and food-handling regulations.
• Monitor the dining room and overall guest experience, ensuring the highest standards of cleanliness, presentation, and hospitality.
• Assist in coordinating private events, special requests, and service throughout the club as needed.
• Prepare nightly management reports, documenting service updates, operational concerns, and important member feedback.
• Oversee payment processing, cash handling, and end-of-day financial reconciliation.
• Collaborate with the General Manager to identify opportunities for operational improvements and continued team development.
• Inventory: Support inventory counts, ordering, receiving, and storage, and help control waste.
• Financial performance: Monitor sales, labor, and other operating costs; share concerns and opportunities with the General Manager and help implement improvements.
• Scheduling and staffing: Assist with recruiting, onboarding, and scheduling front-of-house team members, ensuring appropriate coverage for daily service and club events.

Qualifications:

• Previous management experience in a high-volume restaurant, private club, or upscale hospitality environment.
• Strong leadership skills with the ability to motivate, train, and support a team.
• Excellent communication, organizational, and problem-solving abilities.
• Extensive knowledge of food, wine, beer, cocktails, and elevated service standards.
• Ability to remain calm, professional, and solution-oriented under pressure.
• A hands-on management style and willingness to assist wherever needed.
• Strong attention to detail and a commitment to maintaining high operational standards.
• A genuine passion for hospitality and building lasting relationships with members and guests.
• Flexibility to work evenings, weekends, and holidays as required.
• Must hold a NYC Food Protection Certificate or be willing to complete the NYC Food Protection Course and pass the required exam.

We are looking for a dedicated hospitality professional who takes pride in their work, leads with enthusiasm, and is excited to help create an exceptional experience for the Kings Athletic Club community.