Assistant General Manager

Chesapeake Search Partners is partnering with a premier developer and operator of luxury residential communities in the Mid-Atlantic to identify an Assistant Property Manager for a brand-new community preparing to open in Baltimore, MD.

This is an exciting opportunity to join a new community during its initial opening and lease-up phase. The ideal candidate is a hands-on property management professional who is comfortable taking an active role in leasing, managing prospective resident inquiries, conducting tours, and helping drive occupancy while supporting the day-to-day operations of the property. This role is well-suited for someone who enjoys building relationships, creating an exceptional resident experience, and being part of bringing a new residential community to life.

Responsibilities:

• Assist with the day-to-day operations and management of a newly opening luxury residential community.
• Play an active role in the initial lease-up process, including managing prospect inquiries, conducting property tours, following up with prospective residents, processing applications, and generating leases.
• Help manage high volumes of prospective resident traffic and ensure timely follow-up across phone, email, and other communication channels.
• Build strong relationships with prospective and current residents while delivering a high level of customer service.
• Support resident move-ins, move-outs, lease administration, and the overall resident experience.
• Address resident concerns, complaints, and lease violations while ensuring timely resolution.
• Monitor property conditions and coordinate maintenance requests and repair needs.
• Assist with rent collections, accounts receivable, accounts payable, and other administrative property management functions.
• Review prospective resident applications and supporting documentation for completeness and accuracy.
• Support leasing strategies, pricing analysis, and renewal recommendations.
• Partner with marketing and lifestyle teams on resident events, community engagement, and social media initiatives.
• Ensure compliance with Fair Housing regulations, company policies, and established property management procedures.

Qualifications:

• At least 3 years of experience in residential property management, leasing, or a related field.
• Comfortable taking an active, hands-on role in leasing and supporting a property's lease-up process.
• Experience conducting property tours, managing prospect follow-up, processing applications, and generating leases preferred.
• Strong customer service and interpersonal skills, with the ability to deliver a high-touch resident experience.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office; experience with Yardi or other property management software preferred.
• Bachelor's degree preferred.
• Certified Apartment Manager (CAM) designation is a plus.
• Flexibility to work weekends is required.