Assistant Front Office ManagerLuxury Hotel • Brooklyn, New York • USD $65,000About The RoleWe are looking for an Assistant Front Office Manager for a luxury hotel in Brooklyn, New York. This is a growth-oriented leadership role for a hospitality professional who is equally passionate about their team and their guests, bringing a warm, solution-focused approach to every interaction and a genuine commitment to elevating the overall experience.A great fit also for a first-time Front Office leader or a Housekeeping Manager looking to broaden into a well-rounded Rooms Division professional.What You'll DoLead, coach, and develop the Front Office team, fostering a culture of excellence, accountability, and continuous improvementDeliver personalised, elevated guest experiences and handle complex situations with professionalism and empathyOversee day-to-day front desk operations including arrivals, departures, room status, and revenue optimizationBuild strong cross-departmental relationships to ensure seamless communication and service delivery throughout the propertyMonitor occupancy, rate performance, and house counts; take proactive steps to maximise revenueUphold all cash handling, credit, and guest data confidentiality policiesSupport onboarding and ongoing training of team members in line with the property's service standardsWhat You Bring5 or more years of hospitality experience within a luxury hotel environmentAt least 2 or more years in a leadership or supervisory capacity, front office or housekeeping backgrounds both welcomedStrong communication skills with a warm, professional presence on the floorOrganized and detail-oriented with solid time management capabilitiesProficient in Microsoft Office; experience with property management systems is a plusComfortable working varied shifts including evenings, weekends, holidays, and overnight rotationsWhat's OfferedSalary of USD $65,000 per yearFull-time, on-site leadership role at a luxury hotel in Brooklyn, New York