ASSISTANT DIRECTOR, DISTRIBUTION CENTER

The Assistant Director of Distribution Centers analyzes operational data and employee performance to identify areas for improvement and guide strategic decision-making. This role collaborates with management to develop action plans, strengthen team dynamics, and address employee relations issues.

Job Responsibility

• Responsible for overall operation of facility in Distribution Center Manager’s absence.
• Conducts analysis of reports relating to sales, volume, payroll, employee turnover, monthly operational and capital expense budgets; prepares reports to communicate operational performance and overall performance of a shift.
• Identifies the shift performance indicators and utilizes the Productivity Improvement Plan process for each inbound or outbound function to determine areas of improvement; communicates action plans.
• Guides shift management team in developing action plans for conducting internal analysis and identification of operational gaps.
• Reviews reports to determine required changes to meet future needs (i.e., week, month).
• Partners with management and non-management team to identify root causes for gaps using feedback from employee discussions and analyses of historical and future planning data reports.
• Identifies and communicates changing trends as identified through analysis; partner with the team to develop a work environment that understands and responds to the need for change.
• Sets shift performance goals.
• Reviews budget monthly to determine shift adherence; assists in development of budget for shift functions.
• Works with Human Resources to determine appropriate methods to solve employee relations issues; demonstrates effective use of Dollar General Policies and procedures.
• Creates a strong distribution center work team by leading the process to eliminate operational barriers.
• Develops a positive, participative image in the community.
• Hires, develops, and maintains a productive supervisor team via training and career development.

Job Qualifications

• Strong analytical and math skills; strong attention to detail.
• Knowledge of specific individual operations within the distribution center.
• Planning and forecasting skills.
• Ability to communicate effectively write operational and overall performance reports as well as coordination with corporate offices and retail stores.
• Understanding of human resource practices and OSHA and FDA regulations.
• Ability to effectively monitor and develop team members to ensure smooth operation of the distribution center.
• Proficiency in Excel and Word; experienced with general software applications; familiarity with Warehouse Management System functionality.
• Advanced ability to communicate with employees at all levels (both verbal and written communications skills).

Working Conditions

• Must be able to move around the distribution center for observation and to identify areas that require change.
• On Call 7 days a week 24 hours a day.
• May be exposed to extreme heat and cold, including freezers, coolers and refrigerators for extended periods of time.

Education/Experience

• Bachelor’s degree preferred. 10 years’ experience in distribution, logistics, and management.