EY is looking for a Customer Contact Experience (CCX) Product Manager to own end-to-end business and technology success of EY's global cloud contact center service. You’ll shape the product vision and roadmap, translating priorities into the technical plan while ensuring desirability, viability, security and cost-effectiveness.
You’ll collaborate with stakeholders, engineering, security, privacy, procurement and external suppliers across the full product lifecycle, manage backlogs, monitor KPIs,
#J-18808-LjbffrAssistant Director, Cloud Contact Center Product in austin at Unknown Company
This position is listed as full time and onsite.