Treasure Island Resort & Casino seeks an Assistant Customer Service Manager to support daily guest-facing operations in our fast-paced resort and casino. This role assists in leading front-line service teams, monitoring service standards, and resolving guest concerns to ensure a welcoming, guest-first experience.
Responsibilities include supporting scheduling, training, and coaching staff; overseeing check-in, reservations, and service areas; and upholding tribal values of respect and teamwork. Ideal candidates bring strong hospitality or food service experience, problem-solving skills, and a passion for exceptional guest service and team collaboration.
Assistant Customer Service Manager in red wing at Unknown Company
This position is listed as full time and onsite.