Assc Patient Care

Title: Patient Care Coordinator
Location: New York, NY (Floating between Union Square, Chelsea, W57th & Sunnyside)
Schedule: Rotating shifts

• 6:45 AM - 3:15 PM
• 7:45 AM - 5:00 PM
• 11:30 AM - 8:00 PM

Responsibilities:

• Schedule and manage patient appointments
• Check patients in/out and maintain EMR records
• Manage referrals and Plans of Care (POCs)
• Verify insurance, collect copays, and handle patient payments
• Answer inbound/outbound calls and address patient concerns
• Support clinic operations and administrative tasks

Qualifications:

• High School Diploma or equivalent
• 1-3+ years of healthcare or medical office experience
• Strong customer service and patient-facing skills
• Experience with EMR systems (Epic preferred) and Microsoft Office
• Excellent communication, multitasking, and organizational skills

Work Environment: Collaborative team of 60+ professionals including therapists, aides, billers, authorization representatives, and administrative staff.
Interview Process: 1-2 rounds, in-person interview required.
Dress Code: Business Casual.