Arizona Licensed DME Collections Representative

To support revenue cycle operations, the full-time Arizona Licensed DME Collections Representative will manage patient billing and collection activities remotely, ensuring timely reimbursement and resolving outstanding issues with insurance payers. Key responsibilities: Process payments, adjustments, claims, and denials accurately and in a timely manner Research and resolve payment discrepancies, including appeals and corrections as necessary Build relationships with internal and external stakeholders to educate and address payment issues effectively Required qualifications: High school diploma or GED Minimum of 1 year of experience in Patient Financial Services, specifically in collections and accounts receivable in healthcare Experience with Durable Medical Equipment (DME) and/or Waystar is preferred Strong knowledge of common office software, including word processing and spreadsheet applications Ability to work independently and manage multiple tasks with minimal supervision